Customer Service Administrator

Job Reference
Salary Description
per annum
Contract Type

We have an exciting opportunity in our customer service team. Providing support to a portfolio of schools, Academies and Multi-Academy Trusts.

You will provide customer service across the organisation by delivering and supporting colleagues to on-board new customers to EPM in a timely and effective manner, whilst maintaining the highest levels of confidentiality and integrity.

What will it take to be successful?

Highly organised with great customer service skills, delivering quality work to deadlines. You will need a willingness to continually learn and develop, strong communication skills and an ability to work with staff across all levels. You must be honest and discreet with a professional and diligent approach to work.

Why choose EPM?

There are several reasons people have stayed with EPM for several years, we offer a wide range of benefits:

  • 26 days annual leave + 8 days public holiday
  • A generous pension package
  • BUPA Cash Payment
  • Flexible working arrangements
  • Cycle Scheme
  • Company events
  • Tailored learning and development programmes
  • We offer an inclusive and open workplace


At EPM we have great career progression and learning and development courses along the way. We are all about supporting our staff and promoting people from within.

About us:

Based in Huntingdon, Cambridgeshire, EPM is an award winning and accredited education services business with 25 years of expertise. We are 100% dedicated to education and our expert team of nearly 200 highly qualified employees support more than 2,000 schools nationwide.

We are a technology enabled business, but people are at the heart of what we do. We believe in developing long lasting relationships with our customers and employees, with our relationships lasting, on average, 11 years.

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