Telesales Adviser

Job Reference
Salary Description
£18,000 basic, £50,000 OTE
Contract Type
Hinckley ,

V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket. As such, we’re looking to expand our excellent Telesales Team. You will be responsible for the first point of contact with our customers when calling in and guiding them through the experience of buying their new vehicle. From finding the car of their dreams right through to helping them decide the most suitable way of purchasing it. We have a fast paced and vibrant atmosphere, backed up with a strong support team to train and develop you in your career with V12 Sports and Classics. In return, you can expect:

• Competitive Salary
• Uncapped Commission earnings
• 28 days Holiday
• Free Parking

Telesales Advisor: The Person

Can you relate to and build relationships with a wide range of people, whilst making every transaction an interaction? Our unique partnership with the AA means that every call received is an opportunity to close – our customers have already seen our adverts and established our AA “Inspect and Protect” with our competitive pricing to be 96% lower than the current marketplace! If you can build a strong rapport whilst paying attention to detail, provide excellent customer service with a real WOW! Factor, smash your targets and have fun whilst doing it, then V12 Sports and Classics is the place for you.

Telesales Advisor Duties:

• Answering inbound sales/ product query calls
• Converting leads into sales – inbound/ outbound
• Responding to customer emails efficiently and effectively
• Delivering excellent customer service
• Accepting finance payment for products and services
• Processing payments for deposit
• Accurately and efficiently entering data into multiple systems
• Maintains a list of potential leads and follow up
• Monitors order status to ensure that clients receive orders in a timely manner
• Maintains working knowledge of products and services sold and keeps current on industry
• Strong Pc and Phone skills
• Motivated and energetic
• Great closer
• Drive and determination to succeed
• Team Ethic
• Performance driven

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