Independent Living Advisor
The Rowan Organisation provides support services which enable people to maximise their opportunity for independent living. The role of Independent Living Adviser is to facilitate a community based service that provides individuals with information and support so that they can access and make use of Direct Payments
Advisers should work in a way which empowers people to take and maintain control of their own lives. Advisers should also work in a way which recognises the individual's cultural needs and ensures adherence to the Organisation's Equal Opportunities Policy
General Duties & Responsibilities
To effectively manage an allocated workload of individuals requiring information and support.
To work with individuals in their own homes or other appropriate settings, in order to develop a supportive relationship through which they can explore their options for independent living.
To ensure that individuals have sufficient, appropriate information in order that they can make informed choices.
Ensure that information for individuals is presented in an accessible format that is specific to individual requirements.
To agree the level and type of support that each individual will need and to provide a written statement to this effect.
To liaise with other agencies as necessary
To attend meetings and reviews
To arrange interpreting, translation and other support services, as necessary, to ensure that each individual has the opportunity to participate effectively
To positively promote and publicise the Organisation and its services to all potential stakeholders.
To develop a full financial plan within budgetary constraints
Support individuals to develop and manage the timely submission of any financial returns required
To seek regular feedback about the service from individuals to ensure that the service is responsive to their expectations.
ILA Duties & Responsibilities
To include but not exclusively
To provide ongoing information, support and advice in respect of the employment of staff as necessary. To include but not exclusively
Contracts of Employment
Grievance and Disciplinary Procedures
Staff Supervision & Induction
Health and Safety
Employers Liability Insurance
To work with individuals to identify their formal training needs. To arrange and contribute to training programmes as considered necessary. This to include both individual and group programmes
To support individuals to complete DBS applications and verify information where necessary.
To support individuals to liaise with their employment advisors through the Employers Liability Insurance when experiencing staffing issues.
Support Planning Specific Duties & Responsibilities
Support Service Users to determine their outcomes and develop a support plan which will achieve these.
Make arrangements for the delivery of services from providers, describe financial options to service users and/or families, and guide them through procedures for arranging services
Support service users to investigate and resolve any discrepancies in services being provided in relation to services being billed
Arrange for a variety of goods and services using both natural resources and where natural resources are unavailable; promote access to paid resources using budgeted funds
To work in a collaborative manner with other staff members within The Rowan Organisation
To attend staff meetings and personal supervision
To keep an inventory of all equipment, arrange for necessary maintenance and report to appropriate person the need for replacement.
Liaise with appropriate person in respect of orders for materials, equipment etc
To contribute to the planning and development of the organisations work by attending meetings and working groups as required
To attend and participate in training courses
To participate in all Personal Development Opportunities and to achieve the required level of competency for the role
Any other duty which may from time to time be allocated, providing this falls within the role of Independent Living Adviser