Technical Sales Consultant
Secure Retail is a leading supplier of Payment Solutions (eCommerce and Customer Present) along with Hardware across all market sectors.
We pride ourselves on being an agnostic, single source supplier, drawing on many years of in-house expertise to provide our end customers with a complete end to end and fully managed payment processing solution.
We offer a competitive salary, Company Car, Private Health Insurance, Company Pension, Profit Share, and an On-site Gymnasium
The role is to utilise knowledge of IT and Payment industry best practices, products and services to assist colleagues and customers in achieving business objectives. Providing full support to the sales teams and customers / prospects.
■ To provide pre-sales consultancy and support to our Sales and Account team. This involves, but is not limited to, the preparation of printed material and PowerPoint presentations, analysis of customer requirements, demonstration of products and solutions from a technical perspective and at a level and in a manner appropriate for the audience
■ Frequent travel to site, throughout UK and Europe for face-to-face meetings
■ Provide product implementation/integration consultancy to customers, partners and colleagues
■ Manage integration projects directly or contribute to projects managed by customers or partners in which the company is participating at a technical level
■ Collate and relay technical requirements from customers to Technical Services and Managed Services teams, to assist in developing services to suit the requirement
Conversant with Android, and Windows operating systems, together with an understanding of the payments eco-system
A basic understanding of Payment Card Industry security standards such as PCI:DSS and P2PE would be advantageous
Experience of requirements analysis and documentation
Demonstrate strong analytical skills and a methodical approach to work
Attention to detail, willingness to learn new skills, and problem solving skills.
Excellent communication skills
Ability to efficiently understand and identify the root cause of a problem and offer effective resolution
Working as part of a team is an essential requirement
Experience of Cloud based, or SaaS solutions would be preferable
A Basic knowledge of Networking (setup, configuration) and associated principles is required
Would suit Technical Account Manager / Solutions Engineer / Solutions Consultant / Technical Sales