Customer Care Manager

Job Reference
CCM-ID-B-59534
Salary Description
Competitive
Contract Type
Permanent
Location
Milton Keynes
Advert

Accept Recruitment is partnered with a market leading KBB furniture manufacturer who are passionate about both their products and their customers with a reputation second to none.

Reporting to the regional Manager, As Customer Care Manager, you will take responsibility for all the customer care projects working alongside the Installation teams around Milton Keynes and surrounding areas. Our client offers full autonomy to the right professionals with full back-office support.

 

Key Skills:

  • Managing the resolution of reported product / installation issues.
  • Co-ordinating employed labour force and ensuring their quality of workmanship is of a high standard.
  • Attending regular review meetings with our customers.
  • Ensuring area performance targets are achieved.
  • Administrative duties in accordance with the role. 

We are wanting to speak with well organised, methodical, and professional individuals ideally from a KBB background, your understanding of the on-site issues faced by fitters and suppliers will be invaluable in this role, plus your attention to detail must be first rate.

We also want to make contact with individuals who are looking to make the step from Store Manager to a more field-based customer facing role and wanting to step up to a more career orientated management position.

This is without doubt a challenging role but hugely rewarding working for a quality and customer service led business. They are unique in their forward thinking, manufacturing process and the way they support their customers – they are one of a kind.

  • Hours- Mon-Fri 40hrs
  • Location- Milton Keynes
  • Full time, permanent position

If you are interested, please apply today. Please send an up-to-date CV with contact details.

Please note that we reserve the right to close the vacancy prior to the application deadline/closing date once a sufficient number of applications have been received.

Accept Recruitment are recognised as one of the best recruitment agencies in Leeds, if this role isn’t suitable please check our website for more warehouse jobs, driving jobs or in general any agency work in Leeds

If you haven't heard back from us within 2 weeks, please assume that unfortunately on this occasion your application has been unsuccessful.

Accept Recruitment is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. We act as an employment business in relation to this vacancy.

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