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Wholesale Customer Service Admin Assistant

Temp to Perm

Accept Recruitment is looking for a Wholesale Customer Service Admin Assistant to join an ever-growing team based in Whetstone, Leicestershire who is working with the most prestigious stores and most talented designers and sales teams.

The ideal candidate will be motivated and dynamic, supporting the Sales team and the business with their good well-rounded skill set in a period of positive expansion. 


  •         Keying customer orders, ensuring the right prices are updated, managing, arranging, and documenting customer shipments.
  •         Communicating with accounts / finance dept on customer balances, forecasting of shipment values.
  •         Update weekly/monthly sales overview, differentiating best and worst sellers, sell throughs, and ways to promote slower stock.
  •         Assist with all other ad hoc analysis.
  •         Setting up new products names, prices, loading product pictures.
  •         Supporting Wholesale data entry on budget and historical trade.
  •         Dealing with issues arising with orders both internally and externally.
  •         Maintaining sales orders in the critical path in Zedonk
  •         Liaising with the production team regarding critical path on stock availability, to support correct wholesale account management

Skills & Requirements:

  •         Previous experience in wholesale is an advantage.
  •         Experience in Buying, Merchandising, and/or sales would be an advantage.
  •         Excellent computer skills, including MS office and Excel (intermediate to advanced).
  •         High level of numeracy and analytical skills.
  •         Excellent written and verbal communication skills in English.
  •         Capable of managing own workload and confident in liaising at all levels of the business.
  •         Previous knowledge in Zedonk & Shopify would be hugely beneficial.

Person Specification & Attributes:

  •         A strong, proactive team player.
  •         Flexible and enthusiastic.
  •         Well organised with excellent attention to detail and works well under pressure
  •         Strong interest in ethical fashion.

Working hours: 

  • Monday-Friday 
  • 8:30 am -5:00 pm


  • £10.56 per hour 


Please note that we reserve the right to close the vacancy prior to the application deadline/closing date once a sufficient number of applications have been received.

If you haven't heard back from us within 2 weeks, please assume that unfortunately on this occasion your application has been unsuccessful.

Accept Recruitment is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. We act as an employment business in relation to this vacancy.

Thank you! – It's a people thing
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