The role is responsible for the pro-active management and development of our Homelessness and related health & wellbeing services, developing local and national partnerships both internally and externally, delivering on strategic and operational objectives and ensuring the best outcomes are had by our customers.
This role is specifically to lead the delivery of the Protect programme in partnership with the BCP SPHub team and to temporarily house homeless customers who are currently housed in temporary accommodation across the BCP area. You will be working with Senior practitioners and the Tenancy sustainment team to source units that are vacant and void, so a strategic approach is essential.
You will show strong leadership in working with diverse multi-disciplinary teams ensuring continuous improvement, high performance, commercially viable services and with positive team cultures. You will work with key partners in Homelessness, Housing, Social Care & Health to influence and support access to new accommodation and services development opportunities for customers.
The development and maintenance of strong strategic relationships and partnerships will be important, identifying opportunities for service improvement, development and business growth.
With a positive approach towards making lives better for our customers and communities, working to expand what we offer in order to benefit the most people. You will have a can do attitude, taking pride and ownership in all you do.
Using your analytical skills and drive for high quality service delivery, you will work within or develop quality frameworks which ensure that services are achieving the best outcomes for customers, analysing data, monitoring performance and achieving targets will be an essential part of the role in order to achieve this. Promoting social change which reduces inequalities and ensures services have a positive social impact which deliver lasting outcomes, along with a desire and belief that we can end homelessness.
You will have a passion for safeguarding and high quality services, you will strive for success by delivering co-created and co- produced services that have excellent outcomes for customers and are evidence based.
DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults and Children.
BCHA is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.