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Traffic Operations Coordinator


We are a well-established 3PL company located in Milton Keynes offering comprehensive palletised distribution, general haulage and commercial storage.

We are a member of the Palletline Network with over 45 years in the distribution and logistics industry. We have a total focus on customer care and every employee is committed to meeting our customers’ requirements ensuring the highest level of customer satisfaction.

About the role:        

Assisting the 'hub' of our operation in all aspects of the day-to-day requirements of a busy Transport Office.  This role will have a high level of contact with customers and therefore requires excellent communication skills.

 Role Requirements:

 Working with the Transport team to meet all administrative requirements.

  • Ensure all telephone calls are answered promptly and directed or dealt with in a timely manner.
  • Ensure all customer consignments are processed correctly and in line with customer requirements.
  • Make delivery bookings for all relevant customers.
  • Engage with traffic office staff in the planning of deliveries and collections.
  • Provide a high level of customer care at all times.
  • Communicate effectively with drivers, providing support as required.

The successful applicant will be a people person with a positive can-do attitude, a solid work ethic and a total focus on customer care. They will be self-motivated, have an excellent telephone manner and a willingness to support colleagues during busy periods.

Hours of work:

Monday-Friday 08:00-18:00hrs with 1 hour break, plus 1 in 4 Saturday mornings 07:00-12:00hrs.

In return we offer:

  • Company uniform
  • Auto enrolment into the company Health Cash Plan
  • Auto enrolment into the company pension

If you feel you have the experience required for this role and meet the criteria above, please apply online today.


  • Excellent rates of pay
  • Auto enrollment in to the company Health Cash Plan
  • Auto enrollment in to the company pension scheme