Customer Support Agent
Location: Ashby-de-la-Zouch, UK
Full time & 12 month fixed term positions available
Compusoft is a fast-growing private equity backed market leading software (SaaS) provider of solutions dedicated to the kitchen, bedroom and bathroom (KBB) retail Industry with 500+ employees across Europe, North America, Africa and APAC. Our software enables kitchen, bathroom, furniture and fenestration retailers and manufacturers to make their customer’s dream rooms, homes and buildings a reality by providing software that makes design and management easy. We are quickly growing, with high organic growth and acquisition a key part of our success story.
About the Role
The Customer Support Agent is responsible for providing the best support and service to our customers. This includes responding to their queries in the most efficient way and adding value to our customers.
The Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing a quality service and being committed to deliver results for customers and the business.
As part of the Customer Support Team, the Customer Support Agent must have excellent communications skills and be a team player.
Key Position Responsibilities include:
Required experience and qualifications:
Required skills and competencies:
What do we offer you?
As a trendsetter and specialist in our industry, we can look back on more than 20 years of experience and offer you the following:
Join our team of experts
A fast-paced and exciting work environment, attractive employment conditions including competitive salary, bonus and flexible and autonomous working, plus an international and motivated team in a growing company, are just a few plus points in joining Compusoft - take this opportunity! We look forward to receiving your application.