We are an award-winning and accredited education services business with over 25 years of expertise and are delighted to have recently won the ‘Payroll & HR Provider’ Award 2020 from The Rewards for the third consecutive year and the ‘Education Business Services’ Award from the Education Investor Global UK Awards 2020.
We are 100% dedicated to education and our expert team of over 240 highly qualified employees support more than 2,350 Schools and Trusts nationwide.
Technology is key to our business; however, people are at the heart of what we do. Our culture is unique and built upon the motivation and passion of our team. We encourage our employees to flourish and unleash their talent by building their confidence and providing them with the opportunities and support to empower them and realise their full potential. By delivering the best for our employees, we empower them to deliver the best for our customers. This approach has made our outstanding customer retention rate possible.
EPM’s performance in the market has been and continues to be, exceptional, resulting in significant growth year after year. Our success can be attributed to our proactive, forward-thinking approach and passionate team. Our strategy is people and customers first with continual growth across the education sector.
Purpose of the Job
In this role, you’ll be at the heart of helping us shape the newly formed Sales & Marketing Team. Responsible for ensuring we diligently track, respond and close every single new business opportunity, no matter the conclusion. This will be a varied role where you will get to develop new skills working closely with the Sales & Marketing Director and support the wider Sales & Marketing Team to convert all new business opportunities.
This is a consultative role where you will liaise with a diverse selection of customers and prospects in the education sector. Whilst you won’t have to develop new business from scratch you will have well-developed sales skills, such as being able to think on your feet, being flexible in your approach, and having the professionalism and personality to influence key stakeholders. With a strong and growing portfolio of services and products to help our customers, you will enjoy a varied role, actively discussing service solutions with education stakeholders.
With extensive training and a structured career path, we also offer a flexible approach to working, and a very supportive working environment to help you be at your best, whilst supporting the growth of our business and improving services in schools across the country.
Main Responsibilities/Duties of the Job
1.Converting new business opportunities through inbound and outbound sales activity selling professional services into the education sector.
2.Manage inbound leads and web enquires, converting them into fully qualified opportunities through online and/or face to face meetings.
3.Conducting fact-finding calls with a consultative and professional approach to establish the prospects needs to ensure they are a good fit with our company, and we maintain our exceptional client retention rates.
4.Cleansing of HubSpot and CRM system, creating lists, monitoring sales activity and unsubscribed rates, in addition to sourcing additional contacts
5.Nurture and manage a sales pipeline of opportunities using sales software.
6.Follow-up on targeted marketing campaigns to new business prospects and provide seamless support to marketing colleagues.
7.Achieve assigned targets, KPIs and strategic objectives