We are an award-winning and accredited education services business with over 25 years of expertise and are delighted to have recently won the ‘Payroll & HR Provider’ Award 2020 from The Rewards for the third consecutive year and the ‘Education Business Services’ Award from the Education Investor Global UK Awards 2020.
We are 100% dedicated to education and our expert team of over 240 highly qualified employees support more than 2,350 Schools and Trusts nationwide.
Technology is key to our business; however, people are at the heart of what we do. Our culture is unique and built upon the motivation and passion of our team. We encourage our employees to flourish and unleash their talent by building their confidence and providing them with the opportunities and support to empower them and realise their full potential. By delivering the best for our employees, we empower them to deliver the best for our customers. This approach has made our outstanding customer retention rate possible.
EPM’s performance in the market has been and continues to be, exceptional, resulting in significant growth year after year. Our success can be attributed to our proactive, forward-thinking approach and passionate team. Our strategy is people and customers first with continual growth across the education sector.
Purpose of the Job
Reporting directly to the Head of IT, the Lead MIS / BI Developer will own and drive forward the existing Business Intelligence and reporting function within EPM. Providing reporting and analytics solutions developed in-house utilising the existing Microsoft BI stack, to a broad range of EPM’s stakeholders to meet internal and external customer needs.
The role is hands-on and requires involvement across the complete development lifecycle, define requirements, and identify new opportunities and client issues, responsible for implementing end to end BI solutions to the existing customer base, in addition to promoting & demonstrating the range of BI benefits to users.
Main Responsibilities/Duties of the Job:
The ideal candidate will need to possess excellent verbal and written communication skills, with a natural ability to translate business requirements into technical requirements and vice versa, to a range of audiences including key stakeholders, business directors, managers, customer and development teams.
The candidate will be required to demonstrate exceptional technical and delivery skills; whilst leading and shaping the next chapter of the MIS team to support business and customer needs.
1.Hands on solution delivery through code development and or configuration of Business Analytics and Reporting platform-tools
2.Defines business specifications for the design and development of MI/ BI Analytics and Reporting solutions
3.Undertake Business Intelligence support, development and troubleshooting as required
4.Liaises and coordinates with resources (where applicable), including 3rd party developers, to ensure on-time, MI/ BI Analytics and Reporting solutions delivery
5.Manages the MI/ BI Analytics and Reporting solutions service, request pipeline through the whole delivery lifecycle
6.Product Owner support, interfacing with the product team in EPM / wider group shaping solutions to business needs.
7.Project Manages delivery, from idea inception through to release and delivery
8.Document the configuration and maintain these system documentation sets in an up-to-date state
9.Where necessary, deliver user training, assist in training the trainers and adapt end-user documentation and training materials
10.CI / CD deployment of releases to the production environment
11.Monitor, Troubleshoot, Tune, Maintain and Upgrade Business Intelligence reporting based systems, advising management on any corrective actions necessary to maintain business defines system SLAs.
12.Monitor, Troubleshoot and Maintain all IT applications within the BI portfolio
13.Provide assistance and support to the other functions in accordance with business needs
14.Contribute to strategic discussions to adapt and improve the tools to meet evolving business requirements
15.Propose technical and functional improvements to systems and services