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Warehouse and Repair Technician

£18,300 per annum plus £3,200 Company Profit Share

Do you enjoy a hands-on role?  Do you want to join a professional and friendly team to contribute to the efficient operations of a successful company based in Coalville, Leicestershire? If so, this could be the role for you.

Along with great pay, the Repair Technician will receive 33 days holidays including bank holidays, access to our onsite gym facility, Private Health insurance, Company Pension and the opportunity to join the company profit share scheme.

Secure Retail is a leading distributor in Retail Payment Solutions specialising in hardware distribution and payment processing solutions.

As Warehouse and Repair Technician you will be responsible for facilitating the ‘Swap Out’ process; log faulty devices, test returned Payment Entry Device (PED) and customise and load software to meet the requirements of the customer.  The role also includes providing 1st line technical support for our customers through our telephone Helpdesk. 

You don’t have to be an IT expert to succeed in this role, but a working knowledge of some aspects of IT would be an advantage.

To be successful you will also have:

  • An excellent attention to detail and accuracy
  • Be able to follow procedures
  • Be a good communicator both verbally and written
  • Enjoy working in a team environment and have a flexible approach
  • The ability to react quickly in a busy environment to ensure that our customer’s needs are met
  • Have a GCSE or equivalent in English, Mathematics and/or IT grade 4 and above
  • Be willing to undergo a DBS (criminal record) check and credit check

Standard hours of work are 9:00 am to 5:00 pm Monday to Friday

This role would suit Logistic Operative, Repair or Technicians.