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Senior Programme Manager

SPM-RT-L-37033
Competitive
Permanent
London

The Company:

A multi-award-winning digital agency at the forefront of digital transformation. We build the websites, ecommerce systems, and platforms that power our customer’s businesses.

We thrive on solving customer problems, producing effective, intuitive digital experience that drives impactful, measurable change. We build the technology that turns strategy into reality.

The Role:

We are hiring for a senior programme manager to join the senior leadership team (VP level). This person will be responsible for leading a team of c.20 project managers executing the programme of deliver for all new and existing client builds.

As a member of the operational leadership team the Programme Manager must manage project timelines, costs, quality, and ultimately customer satisfaction. The role will be client facing; it is vital that the Programme Manager can build excellent relationships with external stakeholders.

The Programme Manager will provide the strategy, design the processes, and lead the team that builds excellent digital solutions for our customers. They will own and influence all metrics for success and provide oversight on each and every project. 

The Candidate:

Our ideal candidate will currently be a senior Programme Manager, Head of Digital Delivery, or Head of Professional Services within a recognised digital brand.

  • Passion for digital projects and project management as a practice
  • Pride themselves on organizational, communication, and interpersonal skills
  • Be a highly experienced user and advocate of Agile practices
  • Proven inspirational leader of digital producers working at enterprise level
  • Lead, coordinate, and manage a variety of build projects using CMS
  • Serve as client liaison for all new and ongoing projects
  • Work closely with Account Managers, strategists, and engineering
  • Have a “can-do” attitude with proven ability to ‘get the job done’
  • Have a strong sense of accountability and decision-making capability
  • Intellectual curious, a problem solver, creative, innovative