SIA Operative - West Brom
Job title: SIA Operative
Location: West Brom
Who are we…?
Stadium serves its clients with one goal in mind – keeping people safe. This is a goal we consistently achieve through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We tailor all three of these services to our clients’ wishes, which range from football clubs and music festivals through to local authorities.
To find out more about us and our story please visit www.wearestadium.com
We are looking for SIA Operatives in the West Brom area. The successful candidate will have the opportunity to offer a welcoming and professional customer service experience to all visitors to the site. You will be offering advice and information and helping to direct cars around the site.
Who are we looking for…?
To apply for this role you must hold a current SIA Licence (Door Supervisor/Close Protection).
Responsibilities of a SIA Operative include however, are not limited to;
- Welcoming visitors to the site
- Dealing with any queries & offer additional information regarding the sites procedures
- Helping to direct cars
- Offering an excellent level of customer service to ensure the smooth entrance and exit to the site
- Being the eyes and ears of the event and ensuring the safety team have the information they require
- Patrolling relevant areas when necessary
- Acting as first point of contact in any suspicious situations
All skills below are advantageous however, not essential as we will provide all training to support the successful candidates;
- Experience working as a Customer Service Steward
- Previous customer service experience
- An NVQ Level 2 in Spectator safety is an advantage (however we can offer this qualification inhouse free of charge if not)
- Able to react calmly in high pressured situations
This role will be on a fixed term contract
Hours of work:
07:00-19:00 or 19:00-07:00
You will be required to work on a 4 on 4 off rota
Please only apply if you can commit to the above shift pattern. Work is expected to continue until March 2021.
If you have previously worked as a Customer Service Host, Close Protection Operative, Spectator Safety Steward, Car Park Attendant, Traffic Management Operative, Retail Assistant, Event Host, Hospitality Host or any other relatable role please apply today with your CV attached!
*Please note that we are adapting our recruitment process to meet covid-19 government requirements