BCHA are a diverse and growing specialist housing, learning and support provider based in Devon, Dorset & Somerset. BCHA supports individuals with a range of complex issues, which can include Youth and Adult homelessness, with or without substance misuse, mental health and complex and challenging needs. We provide a range of accommodation, support, training and work opportunities.
BCHA have a new and challenging opportunities within our Relief Night Intensive Housing Team as a Night Intensive Housing Officer, you will be responsible in maintaining the welfare of customers, dealing with complex and challenging behaviours, whilst assisting customers to adhere to their licence agreements.
We are looking to employee individual's whom are motivated, empathetic, are willing to learn, keep calm under pressure, can work on their own initiative but also as a team player with effective communication and active listening skills, whom can work in a proactive and solution focused way.
You will be required to work with colleagues primarily on a 10pm-8am on a 4 & 3 rota, to include alternative weekends, assisting with customer enquiries, monitor and maintain the welfare of others, risk management, safeguarding individuals and completing a variety of housing related tasks which may include dealing with service charge payments/arrears and compiling a variety of other computer related documentation.
Employed with BCHA you will receive a full Induction and high level of tailored training and support, ensuring we are providing the best level of services we can to our customer group, working alongside a range of external support/housing agencies to get the best possible outcome.
If you think you have the passion and drive to work in our environment, and are interested in the role then please follow our application process.
DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults and Children.
BCHA is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.