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Customer Service Steward

6 - Months
40 - 60 / per week - Full-Time
Walsall ,

Job title: Customer Service Stewards

Location: Walsall


25 +    £8.72
Under 25    £8.20
Due to the nature of the role applicants must be 18 years of age or over


Who are we…?

Stadium serves its clients with one goal in mind – keeping people safe. This is a goal we consistently achieve through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We tailor all three of these services to our clients’ wishes, which range from football clubs and music festivals through to local authorities.

To find out more about us and our story please visit

Who are we looking for…?

We are looking for Customer Service Stewards in the Walsall area. The successful candidate will have the opportunity to offer a welcoming and professional customer service experience to all visitors to the site! You will be offering advice and information and helping to direct cars around the site.  

Responsibilities include however, are not limited to;

  • Welcoming all visitors to the site
  • Dealing with any queries and offering additional information regarding the sites procedures
  • Helping to direct cars
  • Liaising with the sites team regarding volumes of visitors
  • Offer an excellent level of customer service to ensure the smooth entrance and exit to the site

All skills below are advantageous however not essential as we will provide all training to support successful candidates

  • Experience working as a Customer Service Steward is advantageous
  • Previous customer service experience in any sector
  • An NVQ Level 2 in Spectator safety is an advantage (however we can offer this qualification inhouse free of charge if not)

This role will be on a fixed term contract

Hours of work:
You will be required to work on a 4 on 4 off rota

Please only apply if you are able to commit to the above shift pattern. Work is expected to continue until March 2021.

If you have previously worked as a Customer Service Host, Spectator Safety Steward, Car Park Attendant, Traffic Management Operative, Retail Assistant, Event Host, Hospitality Host or any other relatable role please apply today with your CV attached!

*Please note that we are adapting our recruitment process to meet covid-19 government requirements.


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