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Relief Support Workers

9.50 - 9.64ph
Zero Hours

Do you feel compassion for those who are vulnerable around you?  Then this is your chance to do something truly amazing in your community.

We’re looking for an exceptional individual – someone who has the empathy and sensitivity to support some of the most vulnerable people in our community.

And unlike most jobs, the only qualification we really care about is compassion.

You’ll join our busy team of Support Workers on their mission to support and advise vulnerable people who may be: experiencing homelessness, living with substance dependency, survivors of domestic violence, human trafficking, modern slavery, experiencing mental ill health or leaving care.

Whatever our situation, we all deserve someone who respects us, listens to our needs and provides us with the inspiration, motivation and empowerment to make informed and positive decisions.

We care about our people as much as we care about our customers

You’ll be provided with a full induction and personal development plan, including core training such as safeguarding, First Aid and Health & Safety, with an opportunity to attend other specialist training such as motivational interviewing and solution focused techniques, mental health awareness.

And because the sky’s the limit, you’ll have the opportunity to undertake formal NVQ-level qualifications and above. There are always opportunities to progress and develop at BCHA, and with the right attitude you could advance into management. 

A flexible opportunity that’s right for you

We operate a wide range of shift patterns over a 24-hour period including mornings, afternoons, evenings, nights, sleep-ins, waking nights, weekends and public holidays, and are able to meet individual study and family needs.

The ideal person will value:

  • Personal integrity
  • The importance of every individual
  • Outstanding service to people
  • The importance of working together
  • Professional competence

You may also have a wider variety of work and voluntary experience, including:

  • Working with the public or within communities providing advice, care and support services
  • Experience supporting family and friends through traumatic, life-changing events


So, what will you be doing?

  • Initiating meaningful engagement with customers to ensure they’re working towards their personal goals
  • Working as part of a team to deliver a consistent quality of support, which mitigates or reduces any risk to customers and colleagues
  • Completing welfare checks to identify and assess situations to reduce any risk to customers’ health and wellbeing
  • Managing emergencies appropriately with the support of other colleagues, including the on-call manager
  • Using your own initiative to develop creative solutions in response to the needs of individual customers

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