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Service Advisor

SA-BK-C-26134
Negotiable Salary Dependent on Experience
Permanent
Peterborough

Service Advisor

Negotiable salary dependent on experience

The Company

Boongate Kia ltd is a highly successful privately owned and run Kia dealership.  A rapidly expanding business and an industry award winning dealership for the highest standards of Customer Care.  Boongate Kia is one of the top 25 performing Kia dealerships in the UK.  We have recently undertaken extensive refurbishment and expansion of our showroom. Due to continued expansion we now have an exciting opportunity for a Service Advisor to join our already successful team.

Reporting to the After Sales Manager, your basic role will include:

  • achievement of set targets
  • meeting and greeting 0f customers both individually and by telephone
  • booking of cars for servicing, various repairs and M.O.T.s etc
  • arrangement for curtesy car or pickup and drop-off of customers at work/home
  • follow up telephone contact once service/MOT has been completed with outcome
  • should various parts etc be required provide customer with quotation for work required
  • invoicing and hand-over of car to customer, includes taking payment for work done
  • continued liaising with Workshop to ensure work completed on time
  • use of software system to drive the above process

Computer literate and used to working in a challenging environment, the successful candidate will:

  • ideally have a working knowledge of the motor trade
  • or an extremely customer focussed individual with direct face to face experience in a busy working environment

You will benefit from continued professional training, both inhouse and by the Kia Academy to a certificated level.

Reward

  • Basic salary with bonus
  • Excellent manufacturer training scheme
  • Non sickness bonus
  • 22 days holiday

 

5 day working week 8.30 am to 6pm with alternate Saturdays 8.30am to 12.30 pm

To be considered for this opportunity please apply online.