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After Sales Support Advisor

ASSA-VSCL-L-25977
£25,000.00
Overtime may be available
Permanent
Hinckley ,
Hinckley

After Sales Customer Support Executive

Salary - £22,000 - £25,000 DoE

Full Time – 48 hours over 5 days

Based in our new Head Office Hinckley

Reporting to the After Sales Manager

Due to the continuing growth and future expansion we are looking for skilled Customer Service Advisor to support our customers in resolving any issues they experience after taking delivery of their vehicle, this is a demanding, varied and rewarding role.

You will work closely with all of your colleagues in the V12 Team to ensure that we deliver a fantastic experience to all customers who call our After Sales support line.

 You will possess:

  • Excellent communication and rapport building skills (both on the phone and via email)
  • Knowledge of Automotive mechanical/electrical systems 
  • Demonstrate a warm and empathetic approach
  • A positive “can do” attitude
  • Be a good team player
  • Be process driven and be able to add value
  • Good IT & typing skills
  • Ability to work unsupervised, under pressure and influence colleagues and customers.

If you enjoy working in a committed and customer focused environment, where we work and play hard, then this is the opportunity for you.

 


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