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Customer Service/Sales Administration Manager

Dependant on experience
35 / per week - Full-Time

A fantastic opportunity has arisen for a Customer Service / Sales Administration Manager to join a medium size, family run business based in Leicester.  This position is a hands-on role and requires working with a proactive approach ensuring that a high level of customer service is maintained at all times. You will need to have the determination to, problem solve, work well under pressure, think on your feet, organise workloads and deliver competently.

We are specialist suppliers to major hospitals and laboratories designing and producing labels and packaging, and have over 45 years’ experience working with the NHS. 

The Customer Service / Sales Administration Manager will be responsible for:

  • A team of 12 Sales Administrators
  • Liaising with Field Sales Representatives, Suppliers and Customers
  • Taking customer enquiries and turning them into orders
  • Producing quotations for customers
  • Processing Orders
  • Chasing suppliers for quotes

The successful Customer Service / Sales Administration Manager would require the following :

    • Previous experience working in a customer service / sales environment
    • Proactive with a flexible approach ‘hands on, can do, will do’ attitude
    • Strong administration skills
    • Good leadership skills
    • Excellent customer service skills
    • Good communication skills and excellent telephone manner
    • Excellent IT skills
    • Good commercial awareness

The role is system based so it is paramount the successful applicant has excellent attention to detail and good concentration skills.

The hours of work are Monday to Friday, 9am-5pm. 

If you are a confident, efficient and motivated individual with a strong administration and sales background then please apply today.