Ensure all changes are planned and controlled to reduce the impact to the business, as well as being a central point of contact between the operational business communities and the various IT departments.
Assess and progress internal and external changes at the BBC
Attend weekly CAB meetings and assist areas in analysing the impact of raised RFC’s
Inform all relevant parties that are affected by a change, as well as making sure they understand the full impact to them prior to the change and post change taking place.
Control via the change management process, the movement of all assets through their lifecycle from purchase, maintenance, development and disposal.
Involvement in the transition to a new service management system (OSD Remedy)
Confirm asset details are recorded and maintained regularly as well as monitoring and initiating audits for any omitted details and inconsistencies.
A position that involves a interaction with a range of departments across the BBC, strong communication skills and lateral thinking were key skills in this position.