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Transport Customer Services Administrator

TCSA-KOOG-N-21898
Dependent on experience
Permanent
40 - 0 / per week - Full-Time
Kettering

Knights of Old are a leading 3rd party logistics company with a name for quality and efficiency in the shared user and dedicated transport solutions industry.

Due to our continued growth and success we have a vacancy for a Transport Customer Services Administrator to work onsite at our Kettering depot. The successful candidate will be a highly motivated and hands on individual who is able to work on their own initiative alongside being part of a bigger team.

We can offer a competitive salary commensurate with qualifications and experience, contributory pension, life assurance and enrolment in our cash back health care scheme.

Hours – 08.00 – 17.00 Monday – Friday every 4th Saturday AM

The main responsibilities of the Transport Customer Services Administrator include:

  • Liaising between internal and external customers in order to provide a first class service.
  • Resolving delivery problems and providing ETA’s
  • Updating the Transport Management System.
  • Processing customer orders efficiently and accuracy.
  • Booking in and tracking of deliveries.
  • Negotiating with both client and end user.
  • Production of KPI’s and other relevant reports.

The essential qualities of the Transport Customer Service Administrator include:

  • Experience of working in customer facing transport operations.
  • Excellent customer service skills.
  • Numerate.
  • Confident telephone manner.
  • Strong ITC skills.

If your skills match the above then we would like to hear from you so please press apply.