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Credit Controller

Dependent on experience
Worcester ,

Salary – Competitive – dependent on skills and experience


Contributory Pension Scheme

Free Life Insurance

Free Employee Assistance Programme

Free Car parking

Free Drinks

Credit Controller - Key Accoutabilities           

  • Achieve/exceed monthly cash collection and aged debt targets
  • Daily chasing of accounts for payment, predominantly by phone, ensuring customer payments are received to agreed credit terms.
  • Managing overdue debts in line with the Collections processes
  • Effective monitoring of customer payments to achieve cash and aged debt targets.
  • Applying for credit limits from credit insurers and review customer credit worthiness
  • Accountable for end to end management of debtors ledger
  • Raising of credit note requests & obtaining approval and chasing POD’s
  • Emailing of daily invoices and monthly statements
  • Accountable for obtaining customer remittance to ensure accurate and timely allocation of customer payments
  • Accountable for logging, monitoring and following up customer invoice queries with internal resources to enable prompt resolution and minimizing delays to payment
  • Ensure customer master data is correct and correct payment terms applied to the customer account
  • Reporting of problematic overdue customer accounts to Financial Controller
  • Maybe required to travel to other companies in the group
  • Undertake any other duties as required that support achievement of team or departmental objectives
  • Participate positively in projects, development of internal processes and activities, outside normal duties

 Technical Competencies:


  • Experienced in Credit Control / Debt Collection activities
  • Strong numerical skills backed with analytical skills
  • Good knowledge of systems
  • Experience, knowledge and ability to use Microsoft Word, Outlook and Excel


  • Experience of working in a manufacturing environment
  • Full driving license

Background, Qualifications and Experience:

  • GCSE standard in Mathematics and English Language
  • Minimum 2 years’ experience within Credit Control
  • Experience of dealing with customers over the telephone, confident and persuasive communicator


Hours of work for this job are Monday to Thursday 08.45 to 17.00 Friday 08.45 to 15.45 with a 30 minute unpaid lunch break.

If you would like to be considered for the position of credit controller please apply online.