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Client Executive

CE-CG-L-16996
£18k per annum
Permanent
Market Harborough

Client Executive

Permanent

£18K Per Annum

Hours: 37.5 per week

We are seeking an enthusiastic, driven individual to fulfill the role of Client Executive within our Client Management department working on the Advantage system.

The purpose of the Client Executive role is to establish and develop relationships with their specific client/s, working with the senior members of staff.  To take responsibility for the operational aspects of the account by understanding the client’s needs and maintaining effective communication both verbally & face to face.  To act as the main contact for any queries on the account, including customer complaint escalations, providing updates and reporting. The Client Executive works collaboratively with business to identify solutions and implement or escalate issues to resolution.

You will be proactive and customer focussed with excellent administrative and analytical skills as well as the ability to work as part of a team, have an eye for detail and be able to demonstrate a willingness to learn and develop.

 

ESSENTIAL SKILLS/KNOWLEDGE:

  • Personal drive and determination
  • Able to develop professional working relationships (internal & external)
  • Organised and able to manage own time & priorities effectively
  • Excellent telephone and written communication and presentation skills
  • Adaptable and able to manage conflicting priorities
  • Customer & commercial awareness
  • Strong analytical ability and numeracy skills
  • Good IT skills, including MS Office Word, Excel & PowerPoint
  • Attention to detail
  • Conscientious, calm and professional
  • Team player

 

  

In return you will enjoy a broad range of benefits including a salary to £18k, stakeholder pension, holidays, flexible benefits portal, retailer discounts, child care voucher scheme and many others in addition to having fun with great company social activities.

Interested in joining the team? Apply now