Case Manager Supported Living

Highlights From Our Outstanding CQC Rating September 2025

⭐Safe: Open, honest, and learning-driven safety culture.
⭐Caring: Compassionate staff who go above and beyond.
⭐Responsive: Tailored support centred around each person’s choices.
⭐Effective: Multi-disciplinary teamwork and life-enhancing outcomes.
⭐Well-led: Strong values, supportive leaders, outstanding oversight.

Our CJP Outreach Services Supported Living service in Great Cornard launched in October 2025, we provide specialist support to adults with learning disabilities, mental health needs, and behaviours of concern across eight individual homes in the Sudbury area.

We currently support our first client and have several new referrals in the pipeline as we continue to expand in the new year. This is an exciting opportunity to join us at a pivotal stage — helping to shape and grow a new, high-quality, person-centred service.

The Role

We are looking for a dedicated and proactive Case Manager to support the Registered Manager with the day-to-day running and ongoing development of the service.

You’ll ensure care and support are delivered to the highest standards, promoting independence, choice, and quality of life for every person we support.

Key responsibilities include:

• Overseeing and supporting care teams across multiple supported living packages.
• Delivering and maintaining high-quality, person-centred care.
• Supporting the Registered Manager with service development and compliance with CQC standards.
• Building and maintaining strong relationships with clients, families, and professionals.
• Conducting audits, monitoring care quality, and identifying areas for improvement.
• Leading on staff supervision, recruitment, and rota planning.
• Acting as a local lead for client support and operational delivery.
• Participating in the on-call rota, offering guidance and responding to emergencies as required.

About You

We’re building a values-driven team and looking for someone who shares our passion for putting people first and working collaboratively to achieve meaningful outcomes.

You will have:

• A minimum of QCF Level 4 (or equivalent) in Health & Social Care.
• Experience within Supported Living, ideally with learning disabilities, mental health, or behaviours of concern.
• Strong leadership, organisation, and communication skills.
• A solid understanding of CQC standards, safeguarding, and person-centred approaches.
• Flexibility and resilience to work across multiple sites.
• A full UK driving licence (essential).

What We Offer

• Bespoke, person-specific training (including PBS)
• Pension plan
• Paid DBS
• Career progression and internal development
• Supportive supervision and mentoring
• Employee Assistance Programme (EAP) and staff discounts
• £500 Refer-a-Friend bonus
• Work for an Outstanding-rated provider making a real difference every day

Please contact our friendly recruitment team on 01484 629935 if you would like to know more about this position.

CJP Outreach Services – Outstanding Care And Support You Can Trust