General Manager

General Manager

Are you a true people person with a warm, approachable character who thrives on leading great teams and creating exceptional guest experiences? We’re looking for a General Manager to take the lead at our Leicestershire venue as we continue to grow.

We’re passionate about pubs done properly – where hospitality, community, and people come first.

Why Join Us?

Here’s what makes us stand out:

• Competitive salary £40,000–£45,000 DOE
• Ongoing training and development through internal and external providers
• A strong team culture with away days and fundraising initiatives – we believe in having fun while making an impact
• 28 days holiday
• Meals on shift & staff discount
• We’re big enough to offer structured career pathways, but small enough that your ideas and leadership genuinely shape the business

What You’ll Do

As General Manager, you’ll be the driving force behind the success of the venue. You’ll:

Lead the Business

• Oversee the overall performance, standards, and culture of the site
• Set the tone for exceptional guest service and warm, community-focused hospitality

Build & Inspire the Team

• Recruit, train, coach, and develop a high-performing team
• Create a positive, motivational working environment where people can thrive

Deliver Guest Excellence

• Ensure every guest leaves with a memorable experience
• Handle queries and feedback with confidence, warmth, and professionalism

Drive Commercial Success

• Own the P&L, budgets, forecasting, and cost control
• Maximise revenue opportunities while maintaining quality
• Monitor stock control, purchasing, and wastage reduction

Ensure Operational Compliance

• Uphold all licensing, food safety, health & safety, and company standards
• Maintain the venue to the highest operational and presentation standards

About You

We’re looking for someone who is more than just experienced – someone naturally warm, approachable, and passionate about people and great hospitality.

You’ll bring:

• Previous experience as a General Manager within a food-led hospitality environment
• Strong leadership skills with the ability to inspire, challenge, and develop a team
• A friendly, confident communication style and excellent interpersonal skills
• High levels of organisation, resilience, and adaptability
• A passion for great food, great drinks, and unforgettable guest experiences
• Flexibility to work evenings and weekends as part of a rota
• Personal License holder desirable but not essential

Location & Hours

Full-time, in-person role at our Leicestershire establishment.
Evening and weekend shifts included on a rota basis.

Be part of a business that puts people first. If you’re a real people person with a warm, approachable style and strong leadership skills, we’d love to hear from you.