Service Advisor

Job Reference
Salary Description
Up to £28k Basic + Bonuses
Contract Type
Nuneaton ,

Nuneaton Car Sales is expanding rapidly and looking for a dedicated Service Advisor to support our Service Team. In return you will be rewarded with up to £28,000 per annum + bonuses and there are plenty of opportunities to develop your career for those that want to progress. Service Advisor - Join Our Growing Team at Nuneaton Car Sales!

About Nuneaton Car Sales: We are incredibly pleased to announce that Nuneaton Car Sales won the “Fastest Growing Dealership” in the Country Award for 2023 and have been shortlisted again this year! Nuneaton Car Sales stocks over 400 quality used vehicles and we are an AA-accredited dealer.

The role: The Service Advisor is a one of-of-a-kind opportunity to work for one of the Motor Trade's fastest growing, independently owned Car supermarkets. The main scope of the Service Advisor role at Nuneaton Car Sales involves managing customer communications, scheduling vehicle services and repairs, and handling payments, while ensuring exceptional customer service in a fast-paced environment.

What We Offer for our Service Advisor:

  • Competitive salary with performance bonuses
  • Opportunities for professional development
  • A supportive and friendly work environment
  • Team building events throughout the year
  • Christmas and summer staff parties
  • Convenient working hours with a good work-life balance

Key Responsibilities for the Service Advisor:

  • Manage incoming and outgoing calls on a busy phone line
  • Provide exceptional customer service, updating clients on vehicle status
  • Schedule MOTs, services, and mechanical repairs
  • Process payments (cash and card)
  • Perform general administrative duties

Working Hours: Working hours are Monday – Friday 08:30 – 17.30, you will be required to work 1/3 Saturdays 8:30am-1pm

Requirements for the Service Advisor:

  • Strong customer focus and problem-solving skills
  • Proficient in IT
  • Professional and friendly demeanour
  • Ability to work under pressure in a fast-paced environment.
  • Team player with a good sense of humour
  • Previous motor industry experience

Join Us Today: If you have experience in the motor industry and a passion for customer service, we want to hear from you! Join our fast-growing, family-run business where you are not just a number. Apply online now!

Nuneaton Car Sales is an equal- opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or national origin.

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